Tutorial Details

Eyaana is your all-in-one AI-powered platform designed to transform how you engage with customers — across marketing, sales, and support. Whether you're a solo founder or part of a large team, Eyaana brings smart automation and meaningful data to your fingertips.

🔐 Logging In

1. Visit the login page

2. Enter your email and password

3. Forgot your password? Click ‘Forgot Password’ and follow the instructions to reset it.

Figure: Login Page

📊 Dashboard Overview

Once logged in, you're greeted by your Dashboard — your high-level summary of platform activity for the current month.

You’ll see:

• 🗣️ Total Communication Sessions

• 🔁 Total Handovers

• 🎯 Conversation Quality Score

• 📅 Number of Appointments

• 📊 Visual stats like:

• AI vs Human interactions

• Average chat length

• Engagement trends over time

✅ Customizable Date Filters let you view any time range.

Figure: Dashboard

📁 Top Right Menu – Quick Access Tools

Located at the top left of your dashboard, this menu gives instant access to your favorite functions:

• Online/Offline Mode – Toggle your availability status

• Chats – View and manage live and past conversations

• Appointments – Stay updated with all upcoming bookings

• Wisemind – Your in-platform AI assistant for guidance

• Theme Toggle – Switch between light/dark mode

• Notifications – See alerts and updates instantly

🔽 Click on your Profile icon for:

• 👤 Profile – Update name, picture, etc.

• 🔒 Change Password – Keep your account secure

• 💳 Billing – View your current plan, invoices, and upgrade options

• 📝 My Tasks – Check pending or assigned action items

• 💼 My Deals – View all your deal pipelines

• 🎫 My Tickets – See and manage customer support tickets

• ⚙️ Settings – Configure pipelines, calendars, agent shifts, and more

• 🚪 Logout – Exit the platform securely

Figure: Settings Menu

📂 Left Sidebar – Core Functional Modules

The sidebar is your command center for everything inside Eyaana:

• Dashboard – Quick access to your overview

• Chat – Review history, join active chats, and support customers live

• Agents – Add/edit agents, set targets, group agents by team or department

• Knowledge Hub – Upload and organize FAQs, articles, and documents your AI agent uses

• Contacts – Manage customer profiles and associated companies

• Marketing – Launch AI voice campaigns and WhatsApp broadcasts

• Tickets – Handle support tickets with status tracking and automation

• Deals – Manage deal stages and let AI recommend actions to close faster

• Analytics & Reports – Pull performance insights, usage stats, and trends

Figure: Left Menu

🎯 Final Thoughts

Eyaana is more than a tool — it’s your intelligent teammate.

▶️ Every section of the platform has detailed video walkthroughs available for in-depth learning.
🌍 With Eyaana, you’re not just improving support — you’re redefining how your business connects and grows.

Need help or want a refresher? Check out the tutorials or use Wisemind, your in-app AI helper.

Welcome to the future of business automation — welcome to Eyaana. 🚀