Tutorial Details
Eyaana Overall Solution: Welcome to the Eyaana Experience
Eyaana is your all-in-one AI-powered platform designed to transform how you engage with customers — across marketing, sales, and support. Whether you're a solo founder or part of a large team, Eyaana brings smart automation and meaningful data to your fingertips.
🔐 Logging In
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Visit the login page
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Enter your email and password
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Forgot your password? Click ‘Forgot Password’ and follow the instructions to reset it.
Figure: Login Page
📊 Dashboard Overview
Once logged in, you're greeted by your Dashboard — your high-level summary of platform activity for the current month.
You’ll see:
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🗣️ Total Communication Sessions
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🔁 Total Handovers
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🎯 Conversation Quality Score
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📅 Number of Appointments
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📊 Visual stats like:
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AI vs Human interactions
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Average chat length
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Engagement trends over time
✅ Customizable Date Filters let you view any time range.
Figure: Dashboard
📁 Top Right Menu – Quick Access Tools
Located at the top left of your dashboard, this menu gives instant access to your favorite functions:
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Online/Offline Mode – Toggle your availability status
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Chats – View and manage live and past conversations
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Appointments – Stay updated with all upcoming bookings
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Wisemind – Your in-platform AI assistant for guidance
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Theme Toggle – Switch between light/dark mode
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Notifications – See alerts and updates instantly
🔽 Click on your Profile icon for:
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👤 Profile – Update name, picture, etc.
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🔒 Change Password – Keep your account secure
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💳 Billing – View your current plan, invoices, and upgrade options
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📝 My Tasks – Check pending or assigned action items
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💼 My Deals – View all your deal pipelines
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🎫 My Tickets – See and manage customer support tickets
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⚙️ Settings – Configure pipelines, calendars, agent shifts, and more
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🚪 Logout – Exit the platform securely
Figure: Settings Menu
📂 Left Sidebar – Core Functional Modules
The sidebar is your command center for everything inside Eyaana:
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Dashboard – Quick access to your overview
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Chat – Review history, join active chats, and support customers live
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Agents – Add/edit agents, set targets, group agents by team or department
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Knowledge Hub – Upload and organize FAQs, articles, and documents your AI agent uses
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Contacts – Manage customer profiles and associated companies
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Marketing – Launch AI voice campaigns and WhatsApp broadcasts
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Tickets – Handle support tickets with status tracking and automation
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Deals – Manage deal stages and let AI recommend actions to close faster
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Analytics & Reports – Pull performance insights, usage stats, and trends
Figure: Left Menu
🎯 Final Thoughts
Eyaana is more than a tool — it’s your intelligent teammate.
▶️ Every section of the platform has detailed video walkthroughs available for in-depth learning.
🌍 With Eyaana, you’re not just improving support — you’re redefining how your business connects and grows.
Need help or want a refresher? Check out the tutorials or use Wisemind, your in-app AI helper.
Welcome to the future of business automation — welcome to Eyaana. 🚀
Do you need help?
Having trouble Using or understanding any feature? Take help from Wisemind, Your help agent inside Eyaana Dashboard. You can also book a demo with us or email us Info@eyaana.com.
