Tutorial Details
Key points on WhatsApp Marketing in Eyaana
Eyaana’s WhatsApp Marketing feature lets you connect with customers on the world’s most used messaging app — quickly, intelligently, and at scale. Whether you’re sending promotional updates, booking reminders, or rich media offers, WhatsApp becomes a powerful channel for customer engagement.
🔧 Key Features
- 📢 Bulk Personalized Messaging: Send targeted messages using customer data (e.g., name, interest, location).
- 🎯 Rich Media Support: Use text, images, videos, PDFs, and CTA buttons to boost interaction.
- 🗂️ Segmentation: Filter contact lists based on behavior, demographics, or interaction history.
- ✅ Meta Compliance: Fully integrated with WhatsApp Business API — only Meta-approved templates are available for use in your Eyaana account.
📈 Messaging Tiers & Limits
WhatsApp Business API imposes daily recipient limits based on your account’s verification and reputation:
|
Daily Limit |
Criteria |
|
1,000 recipients |
Basic verified account |
|
10,000 recipients |
Improved quality rating |
|
100,000 recipients |
Strong quality signals |
|
Unlimited |
High trust score and usage |
👉 These limits are reflected directly in your Eyaana dashboard under WhatsApp Marketing.
🚀 Campaign Behavior & Delivery
- ⚡ Fast Delivery: Once you start a WhatsApp campaign in Eyaana, messages are dispatched to contacts almost immediately.
- 📆 Smart Scheduling: If your contact list exceeds the allowed daily limit by Meta, Eyaana will automatically continue sending to the remaining contacts the following day — and so on — until the entire list is covered.
This ensures full campaign delivery without requiring manual intervention.
🔄 Example Use Cases
- Send a “Weekend Deal Alert” with product images and discounts
- Notify customers about appointment confirmations or changes
- Launch a new service with a WhatsApp-first campaign
- Send event invites with RSVP buttons
❌ Don'ts – Avoid Getting Blocked by Meta:
- ❌ Don’t Send Messages Without Opt-In
- ❌ Don’t Repeatedly Contact Unresponsive Users. Use exclusion list
- ❌ Don’t Mislead in Message Content
- ❌ Don’t Abuse Promotional Language
- ❌ Don’t Ignore Opt-Out Requests
- ❌ Don’t Send Campaigns Too Frequently
✅ Summary
With Eyaana’s WhatsApp Marketing:
- You get Meta-compliant, template-based communication
- Reach thousands with smart, structured delivery
- Maximize engagement using interactive, rich messages
- Stay within your daily limits — automatically managed by the system
Let WhatsApp become your fastest-growing customer engagement channel with Eyaana. 🚀
Do you need help?
Having trouble Using or understanding any feature? Take help from Wisemind, Your help agent inside Eyaana Dashboard. You can also book a demo with us or email us Info@eyaana.com.
